# Technician replenishment during a service call

Technician replenishment during a service call explained: when a technician needs additional material, a tool or a part at the job. Clear for CH, DE and AT.

## In brief

When a technician needs additional material, a tool or a part at the job site. Operational checks rely on confirmed shipment data, a realistic time window and reachable contacts.

[Operations cluster](https://x25pronto.com/en/operations/)