# Quality & safety. 25 knowledge pages about Quality & safety: clear explanations, DACH context and links to the operational country sites. ## All pages in this cluster. ### Clear shipment declaration ### Correct packaging ### Provide dimensions ### Provide accurate weight ### Reachable pickup contact ### Reachable destination contact ### Provide the complete address ### Provide the house number ### Choose a realistic time window ### Exclude dangerous goods ### Check regulated goods ### Exclude cash transport ### Exclude animal transport ### Check unclear special goods ### Observe load securing ### Personal handover ### Shipment traceability ### Use a booking reference ### Check order data ### Document transport data ### Prepare the recipient ### Prepare the sender ### Avoid courier booking errors ### Describe a courier order clearly ### Quality in direct deliveries ### Approaching quality and safety systematically This section organises quality and safety topics around courier operations. It covers traceable handovers, accurate shipment data, appropriate vehicle selection, loading conditions and realistic timing. The pages show where avoidable errors often occur and which information reduces ambiguity before transport starts. Quality is therefore treated as a process that begins with the request rather than only as the outcome of the drive itself. Implementation depends on the actual shipment, route and time requirement. Weight, dimensions, packaging, collection conditions and recipient instructions can create additional needs. The content provides guidance for Switzerland, Germany and Austria, while live availability and specific services are verified on the corresponding country sites. Sensitive or unusual consignments should be described in full so that requirements can be clarified before acceptance. ## Clear summary. Quality & safety is reviewed here from the facts that matter for the actual job. A fixed plan makes the start easier. The time should be realistic. The dimensions should be known before the start. Open points should be resolved before the start. A quick data check is often enough. New facts should be passed on at once. A short plan shows what matters. The time window must be sensible. A local contact helps with handover. If something changes, share it quickly. A good plan saves time. The date has to fit the route. One final look at the facts is useful. Changed data should be reported early. The time must also fit the trip. The contact person should be reachable. A short check helps before the start. A clear contact saves time at the destination. The date is checked against the route. The destination is recorded in full. The handover is planned. The data should remain easy to trace. The destination is clear. Planning uses confirmed data. Good preparation reduces questions. The data are easy to check. Open points belong in the job record. A short final check keeps the current job easy to review. ## For practical use. For practical use, this page connects Clear shipment declaration and Correct packaging. Related references include Provide the house number, Provide the complete address and Provide the house number. Related references include Provide the house number and Provide the complete address. Both places should be clear. The parcel needs a clear description. A contact on site should be known. This makes the review easier. A clear value is better than a rough guess. This keeps the job clear for the team. Pickup and destination must be clear. The goods need a clear description. This makes the trip easier to plan. The job then stays clear for everyone. The start point and destination must be correct. Open questions belong before the start. Fixed facts help more than assumptions. Another person can still follow the plan. Size and weight belong in the check. Missing facts should be added before the trip. Weight and outer size should be checked. A change should go straight into the plan. The address is complete. The job stays simple to review. The key points come first. Clear facts help at the start. The plan is easy to read. Planning should match the real trip. The date is easy to see. The pickup point is known. ## Operational courier services.